Absolutely, we specialise in this Bespoke Service.
You can find more information here

Only for specific hats worn on the crown of the head, such as a trilby.
Find our measurement guide here

We cater for everyone. Please contact us to discuss your needs

The functionality of your hat is as important as its design and we want you to feel comfortable.
Please contact us

Please place an order through our website, selecting your location at checkout.

We will email you on receipt of your order to confirm and check the expected lead-time & delivery date.

Once en route we will send you the tracking number.

All orders are carefully packaged in a high quality black & white striped hat box with acid-free tissue paper.

Your Hat box is placed inside a double layer cardboard box, surrounded by biodegradable bubblewrap.

As colours shown on screens vary, we cannot be held responsible for any discrepancies between the hat you receive and how it appears on your individual screen.

Yes, we now offer an At-Home appointment service (within Dublin).

BOOKING HERE

Your Outfit and any Accessories you plan to wear. Our appointments last up to 60 minutes and are friendly and relaxed.

Your safety is paramount. Hand sanitiser will be provided. Please wear a mask, unless you are exempt. Areas are regularly cleaned and social distancing measures remain in place as much as possible during your appointment. In-person appointments last up to 60 minutes, so please ensure you arrive on time.

All major credit cards, Visa, Mastercard, American Express credit and debit cards & Paypal.

Yes, we can accept instalments on some of our hats. Please email us so we can arrange this with you.

Free Standard Worldwide Shipping with An Post on Bespoke and Made-to-Order Hats over €190.
Sample Sale Hats are delivered with An Post – flat rate €25.00.
Free Collection available from our studio.

The customer is responsible for any duties, customs charges or taxes paid at the point of entry to your destination country.

We cannot be held responsible for delays due to customs clearance.

We ship our Hats with An Post. Delivery time estimates are:

IRE: 1-2 working days
UK: 3-5 working days
US: 5-10 working days
EU: 4-8 working days
WORLDWIDE: 5-12 working days

If you need your hat sooner than our Standard Free Shipping Service on Made-To-Order Hats, you have 2 options:

1. Contact us to upgrade your shipping method.

2. Depending on how soon you need your hat, you may wish to place a ”rush” order.
This incurs a fee to cover additional labour / express material expenses.
Cost: Under 14 days – Hat price + 10%

Please ensure the courier marks the item as damaged on delivery, prior to signing for your parcel.

Please provide us with photographs of the damaged goods within 5 days.

Your hat is packaged in a hexagonal Black & White hat box. It is well surrounded with layers of tissue paper to protect the hat during it’s journey. The Hat box sits inside a double wall cardboard box and will be lined with eco bubble wrap.

Hats, as seen on the website / Sample Sale hats, may be returned to us unworn within 7 days of receipt.
Please call or email us as soon as you’ve received your hat, confirming your wishes to return the hat and we will follow with instructions.

Returns postage and associated costs are payable by the customer – we recommend insuring the parcel against loss or damage. We do not accept hat returns that have been worn, marked or damaged, they must be entirely in their original condition and packed carefully in their original packaging.

We do not offer refunds on Bespoke hats or Custom orders.
(i.e. where a hat’s design has been altered to your specific requirements or where a hat has been made for you in a specific colour).

*We do not offer full refunds on hats once already in work.
If we have ordered materials, but not begun creating your hat – you may be charged material costs only.