Ordering & Delivery

DELIVERY COSTS

Free Standard Worldwide Shipping with An Post on hats over €190, with the exception of sample sale hats which cost a flat rate of €25.00.

Free Collection – pick up from our studio.

If you wish to upgrade your delivery service, please contact us.

DELIVERY TIMES

All Hats are Made-To-Order, a process requiring significant time, dedication and care.

Therefore please allow up to 21 days for your hat to be made + transport time below

IRE: 1-2 working days

UK: 3-5 working days

US: 5-10 working days

EU: 4-8 working days

WORLDWIDE: 5-12 working days

COVID-19

Please note delays are possible on all orders due to the ongoing Covid-19 Pandemic.

RUSH ORDERS

If you need your hat urgently, please contact us to place a ”rush” order.
This service incurs a fee to cover additional labour / express material expenses.

Under 7 days – 20% fee extra on the cost of your hat.
Under 14 days – 10% fee extra on the cost of your hat.

Refunds

We do not offer returns on Made-To-Order hats/custom hats.
Sample Sale hats are refundable if returned to us unworn within 7 days of receipt.
(Returns payable by customer)

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